Last updated: 2026-08-15
These Terms of Purchase apply to purchases made by consumers through the Marine Bloom Labs online store at https://marinebloomlabs.com/.
Marine Bloom Labs is operated by:
Graziele Gustinelli
Doktor Bex gata 9C
Sweden
Email: gustinelli.graziele@gmail.com
These Terms apply to purchases made by consumers acting for purposes outside their trade, business or profession.
1. Ordering and Contract Formation
By placing an order through our online store, you make an offer to purchase the products selected in your order.
After placing your order, you will receive an order confirmation by email. The purchase contract is formed when Marine Bloom Labs confirms your order.
We reserve the right to decline or cancel an order in cases such as obvious pricing errors, technical errors, suspected fraud, or where a product is unexpectedly unavailable.
If we are unable to fulfil an order after payment has been made, we will inform you and refund the amount paid.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, images, colours and other information presented on our website are accurate and up to date.
Minor variations in colour, appearance or packaging may occur and do not necessarily constitute a defect.
Cosmetic products should always be used according to the instructions provided on the product packaging and website.
Our products are intended for cosmetic use only. They are not intended to diagnose, treat or prevent medical conditions.
3. Prices and Payment
All prices displayed on our website are in SEK and include applicable VAT unless otherwise stated.
The total price, including applicable delivery charges and any other mandatory costs, will be displayed before you place your order.
We accept the payment methods displayed at checkout.
You are responsible for providing accurate billing and delivery information.
We do not charge additional fees for using a particular payment method unless permitted by applicable law.
EU consumer rules require the trader to make the total price, taxes, delivery costs and payment arrangements clear before purchase.
4. Delivery
Available delivery methods, estimated delivery times and delivery costs are displayed at checkout.
We will deliver your order within the time period stated at checkout or, where no specific period has been agreed, within the period required by applicable law.
Under EU consumer rules, goods should generally be delivered within 30 days unless another delivery period has been agreed with the consumer.
If delivery is significantly delayed, you may have the right to terminate the purchase and receive a refund in accordance with applicable consumer law.
The risk of loss or damage to the products passes to you when you, or a third party designated by you other than the carrier, physically receives the goods.
5. Right of Withdrawal
When purchasing products online, you generally have a 14-day right of withdrawal without having to give a reason.
For goods, the withdrawal period normally begins on the day you, or a person designated by you other than the carrier, receives the goods.
To exercise your right of withdrawal, you must inform us of your decision before the withdrawal period expires.
You may contact us at:
gustinelli.graziele@gmail.com
You may use the EU standard withdrawal form provided below, but you do not have to use it.
Returns
If you exercise your right of withdrawal, you must return the goods to us without undue delay and normally no later than 14 days after informing us of your decision to withdraw.
Unless the product is defective or otherwise covered by your statutory rights, you are responsible for the direct cost of returning the goods.
You are responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
6. Sealed Cosmetic Products
For hygiene and consumer safety reasons, certain cosmetic products may be supplied with a protective seal.
The right of withdrawal does not apply to sealed goods that are unsuitable for return for health protection or hygiene reasons where the seal has been broken after delivery, where the applicable legal requirements for this exception are fulfilled.
This exception is specifically recognised under EU consumer law. The European Commission gives cosmetic products as an example of goods for which this exception may apply.
Therefore, where applicable, opened or unsealed cosmetic products cannot be returned under the statutory 14-day right of withdrawal.
This does not affect your statutory rights concerning defective or faulty products.
7. Refunds
If you validly exercise your right of withdrawal, we will reimburse the payments we have received from you, including the applicable standard delivery cost.
We may withhold the refund until we have received the returned goods or you have provided evidence that the goods have been sent back, whichever occurs first.
Refunds will normally be made using the same payment method used for the original transaction, unless otherwise agreed.
8. Faulty or Incorrect Products
Your statutory consumer rights are not affected by these Terms.
Under Swedish consumer law, you have the right to complain about an original defect in a product for three years from the date you received the product. You should normally notify us within two months of discovering the defect.
A product may be considered defective if, for example:
* it is damaged or does not function as it should;
* it does not correspond to the information provided at the time of purchase;
* it differs from what was agreed;
* necessary instructions or information are missing.
If you believe that a product is defective, please contact us at [EMAIL] and include your order number and, where relevant, photographs or other information that may help us assess the issue.
Depending on the circumstances and applicable law, you may be entitled to repair, replacement, price reduction or cancellation of the purchase.
Marine Bloom Labs cannot limit or exclude statutory consumer rights through these Terms.
9. Damaged Deliveries
If your order arrives visibly damaged, we recommend documenting the damage with photographs and contacting us as soon as reasonably possible.
This does not limit your statutory rights under applicable consumer law.
10. Promotions and Discount Codes
Promotional offers, discount codes and other campaigns may be subject to specific conditions stated in connection with the relevant offer.
Unless otherwise stated, discount codes cannot be combined.
We reserve the right to correct obvious errors in promotional information, including incorrect prices or discount percentages.
Any such correction will not affect rights arising under mandatory consumer legislation.
11. Personal Data
Personal data is processed in accordance with our Privacy Policy.
Our Privacy Policy explains what personal data we collect, why we collect it, how it is used and what rights you have under applicable data protection legislation.
12. Intellectual Property
All content on the Marine Bloom Labs website, including text, photographs, illustrations, graphics, logos, product names and other materials, is owned by or licensed to Marine Bloom Labs unless otherwise stated.
Such content may not be reproduced, distributed or commercially used without our prior written permission.
13. Limitation of Liability
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.
Nothing in these Terms affects your mandatory rights as a consumer.
14. Governing Law and Consumer Rights
These Terms are governed by Swedish law.
However, if you are a consumer resident in another EU/EEA country, you retain any mandatory consumer protections that apply to you under the laws that cannot legally be excluded by a choice-of-law clause.
Nothing in these Terms prevents you from exercising rights available to you under mandatory consumer legislation.
15. Complaints and Dispute Resolution
If you have a complaint, please contact us first at:
gustinelli.graziele@gmail.com
We will make reasonable efforts to resolve the matter directly with you.
If we cannot reach an agreement, consumers in Sweden may be able to bring the dispute before the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), subject to its applicable conditions.
Consumer disputes may also be brought before the competent courts.
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Model Withdrawal Form
To: Graziele Gustinelli, Doktor Bex gata 9C 41324 Gothenburg, gustinelli.graziele@gmail.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Product:
Order number:
Date ordered:
Date received:
Consumer name:
Consumer address:
Date:
Signature (only if this form is submitted on paper):